75bf Privacy Policy

Introduction and Scope

75bf is a trusted online gaming platform offering live casino, cricket betting, and slot games for users in Bangladesh. This privacy policy explains how 75bf collects, uses, stores, and protects your personal information.

By using our website 75bf.cam, you agree to all the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our services.

This policy applies to all users residing in Bangladesh who have registered on the 75bf platform or are using any of our services. It also applies to our affiliate sites, mobile applications, and customer support channels.

What Information Is Collected

75bf collects certain information to ensure the best experience for you and to provide its services. The information we collect is as follows:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address and password (stored in encrypted form)
• Mobile number
• Current address
• National ID card or passport number (for verification purposes)

2.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for processing transactions)
• Bank account details (where required)
• Transaction history and amounts
• Deposit and withdrawal records

2.3 Usage Information

• IP address and device information
• Browser type and operating system
• Pages visited and links clicked
• Session duration and login times
• Game play history and betting patterns
• Preferred game categories (such as cricket betting, slot games, live casino)

2.4 Communication Information

• Messages sent to customer support via live chat
• Complaints or requests submitted by email
• Feedback provided through surveys or feedback forms

Purpose of Information Use

75bf uses collected information for specific and legitimate purposes. We never use your information for unnecessary or unauthorised purposes. The main purposes for using information are:

• Account Management: Creating your profile, verifying your identity, and ensuring secure login.
• Transaction Processing: Accurately completing deposit and withdrawal requests.
• Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Legal Obligations: Complying with applicable laws and regulations and responding to requests from authorities.
• Customer Support: Resolving your issues and providing satisfactory service.
• Service Improvement: Analysing user experience to improve products and features.
• Responsible Gaming: Monitoring gaming behaviour to identify potential issues at an early stage.
• Communications: Sending important updates, policy changes, or account-related notifications.

Cookies and Tracking Technologies

The 75bf.cam website uses cookies and similar tracking technologies to operate effectively. Cookies are small text files stored on your device.

4.1 Essential Cookies

These cookies are essential for the core functionality of the website. Without them, login sessions, form security, and security features will not work. These cookies cannot be disabled.

4.2 Functional Cookies

These cookies are used to remember your preferences (such as language and display settings). They make your future visits more convenient.

4.3 Analytics Cookies

These cookies are used to understand how users interact with the site. This information is processed entirely anonymously and is used to improve service quality.

You can control or delete cookies by changing your browser settings. Please note that disabling certain cookies may cause some features of the site to not work correctly.

Information Sharing and Disclosure

75bf does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

5.1 Service Providers

Our payment processing partners (such as bKash, Nagad, Rocket, Upay) receive only the minimum information necessary to complete transactions. These organisations operate under strict confidentiality agreements and may not use the information for any other purpose.

5.2 Game Software Providers

Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and other game providers receive limited technical information to keep game services running. They do not have direct access to our users' personal identity information.

5.3 Legal Requirements

We may be legally obligated to disclose information under a court order, government directive, or applicable law. In such cases, we disclose only the specific information requested.

5.4 Fraud Prevention

Relevant information may be shared with regulatory authorities to prevent money laundering or fraud.

Information Security Measures

75bf applies industry-standard technical and organisational measures to protect your information. The key elements of our security framework are:

• SSL Encryption: All data transmissions are protected with 256-bit SSL encryption, which makes your information unreadable to third parties.
• Password Hashing: Your password is never stored directly — it is transformed using a strong cryptographic hashing algorithm.
• Access Controls: Staff are given access only to the information necessary for carrying out their responsibilities.
• Security Audits: Third-party security assessments are conducted on a regular basis.
• Firewall and IDS: Advanced network protection measures are active to prevent unauthorised access and cyberattacks.
• Data Backups: Information is regularly backed up in a secure location so that no data is lost in the event of a technical incident.

While we are committed to ensuring the highest level of protection, no digital system is entirely risk-free. Use a strong password to keep your account secure and never share your login details with anyone.

Information Retention Period

75bf retains your information only for as long as necessary. The retention period is determined according to the type and purpose of the information:

• Active Account Information: Retained in full for as long as the account remains active.
• Financial Transaction Records: Retained for a specified period after account closure to meet legal and regulatory requirements.
• Inactive Accounts: Information from long-inactive accounts is transferred to a secure archive.
• Support Communications: Customer support records are retained for a limited period to help improve service quality.
• Account Deletion: Upon a request to close an account, we securely delete all unnecessary information as quickly as possible, except for what we are required to retain under legal obligations.

Your Rights

As a user of 75bf, you have the following rights over your own information:

• Right to Access: You have the right to know what information we hold about you and to receive a copy of it.
• Right to Rectification: If any information in your profile is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances, you can request that your personal information be deleted.
• Right to Restrict Processing: You can ask that the processing of your information be restricted.
• Right to Object: You can object to the use of your information for certain specific purposes.
• Right to Data Portability: You can request your information in a structured, machine-readable format.
• Right to Withdraw Consent: For information processed on the basis of consent, you can withdraw that consent at any time.

To exercise these rights, email us at [email protected] or contact us directly via live chat. We will respond to your request as soon as possible, generally within 30 days.

Protection of Minors

75bf services are strictly for individuals aged 21 and above. We do not knowingly collect any personal information from minors.

Age verification is mandatory during the registration process. If we have reasonable grounds to believe that a user is under 21 years of age, we will immediately suspend their account and securely delete any information collected.

If you become aware that a person under 21 years of age is using our services, please notify us at [email protected].

Changes to the Policy

75bf may update this privacy policy from time to time. Such changes may be necessary due to changes in the service, legal requirements, or developments in industry best practices.

In the case of significant changes, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed in a prominent place on the website.
• The "Last Updated" date at the top of this page will be changed.

Continuing to use the platform after the changes means you have accepted the updated policy. If you do not agree with the changes, please stop using the service and request the closure of your account.

Contact & Complaints

Contact us for any questions, concerns, or requests to exercise your data rights regarding the privacy policy:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

We take every privacy-related request seriously. If you are not satisfied with our response, you have the right to file a complaint with the relevant data protection authority.